Help center
How can we help?
Step-by-step answers for running Sonorch — your phone number, your hours and services, payments, bookings and your account.
Getting started
Setting up, your trial and plans, and the devices you need.
3 articles
Setting up your business
Opening hours, services and menus, and your team.
- Set your business hours
- Add and edit services or menu items
- Add your team: roles, PINs, commission and schedules
3 articles
AI receptionist & calls
Your phone number, transfers, answering hours, calls and the voice.
- Connect your phone number to the AI receptionist
- Set up live call transfer
- Choose when the AI answers
- Your calls, transcripts and what the AI remembers
- Change the receptionist’s voice and speed
5 articles
Booking & customers
Your booking link, reminders, the waitlist, card holds and exports.
- Your online booking link
- Reminder texts and the waitlist
- Card holds and no-show fees
- Reports, closing out and exporting your data
4 articles
Payments
Card readers, tips, split checks, and what works offline.
1 article
Account, security & data
Signing in and PINs, closing a business, deleting data.
3 articles
Still stuck?
Tell us what you were trying to do and where it went wrong. A person reads every message.