On this page
You can remove a single customer from Sonorch yourself, and ask us to delete your business’s data entirely.
Delete a customer record
WhereClientsThe clientEdit clientArchive or delete this client
- Archive client hides them from your lists, and can be undone.
- Delete permanently removes the record. You type the customer’s name to confirm.
What the receptionist remembers
Facts the receptionist has kept about a caller can be deleted one at a time under Analytics → Customer memory in the dashboard. See your calls, transcripts and memory.
Delete your business data
Closing your business signs everyone out and ends billing, but keeps your records. To ask for them to be deleted, follow the steps on the data deletion page. In the app, Help & support → Deleting your data takes you there too.
Still need help?
Email contact@sonorch.ai or send us a message with what you were trying to do. A person reads every one.