On this page
Your business hours decide what can be booked — at the front desk, online and by the AI receptionist. Set all seven days once, even the ones you think are already right.
Set your weekly hours
WhereSettingsOpening hours
Open Settings
Settings is on the owner’s bar only. Tap Opening hours — the tile appears for businesses that take bookings.
Set each day
Every day has an open checkbox with opening and closing times, in 15-minute steps. Untick open on the days you are closed.
Save
Tap Save hours.
Where your hours are used
- The AI receptionist never books a time you are closed. If a caller asks for a day you are shut, it offers the nearest day you are open.
- Online booking and the front desk book from the same calendar.
Holidays and one-off closures
There is no shop-wide holiday setting. To close for a day, add a one-off change for each person working it:
WhereBusinessStaffTheir profileOne-off changesAdd a change
Choose Off all day, or Different hours for a shorter day. One-off changes can shorten someone’s day but not lengthen it.
When the AI receptionist answers
Business hours decide what can be booked. When the receptionist picks up the phone is a separate setting in the dashboard — see choose when the AI answers.
Still need help?
Email contact@sonorch.ai or send us a message with what you were trying to do. A person reads every one.