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A card hold makes a booking feel more certain to the person making it. Nothing is charged when they book; a no-show fee is only ever charged by you, afterwards.
Connect Stripe
WhereSettingsOnline bookingOnline booking payments
Card holds run through Stripe. Tap Connect a Stripe account and follow the steps.
Choose who is asked for a card
Under Ask for a card to hold a booking, choose:
- Nobody
- Only customers marked deposit required
- Everybody
Nothing is charged when the booking is made.
Set and charge a no-show fee
Set the No-show fee, up to $500. It is never charged automatically: when a client does not come, charge it on the missed appointment with Charge $X no-show fee.
Still need help?
Email contact@sonorch.ai or send us a message with what you were trying to do. A person reads every one.