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Every new business starts on Free. You can stay on it as long as you like, move to a POS plan for card payments, texts and the AI receptionist, or add the AI receptionist on its own with the AI plan.
Free
- No card, and no time limit. Nothing is charged, and there is no card on file to charge.
- Cash and gift cards. Card payments come with a POS plan — see take card payments.
- Online booking. Booking codes, confirmations and reminders go to your customers by email rather than text.
- No staff limit.
- No texts and no AI receptionist. Both come with a POS plan, and the AI receptionist also comes on its own with the AI plan.
POS plans
POS plans are priced by team size. Every POS plan includes card payments, online booking and text reminders, and the AI receptionist with unlimited calls and texts.
| Team size | Price |
|---|---|
| Up to 5 staff | $99 a month |
| Up to 10 staff | $199 a month |
| Up to 20 staff | $299 a month |
| 21 or more | A custom plan — talk to us |
Plans run month to month, with no contract. The current prices are always on the pricing page.
The AI plan
The AI plan is the AI receptionist on its own, for a business that is not on a POS plan. Your register stays on Free.
- $0.25 a minute. Choose 100 minutes a month ($25), 200 ($50), 300 ($75), or any whole number of minutes from 50 to 5,000.
- Your shop’s phone. You give a phone number when you start the plan. When your minutes run out, new calls ring it instead. A call already in progress is never cut off.
- Add minutes. 100 minutes for $25, used after your plan’s minutes. Like them, they end with the month.
- No carry-over. Minutes renew on the 1st, and minutes left at the end of the month are gone.
- Changing minutes. More minutes start now, with the rest of this month charged today. Fewer start on the 1st.
Billing on the 1st
- Every paid plan is billed on the 1st of the month.
- If you start part-way through a month, the first month is pro-rated: you pay for the days left, and on the AI plan you get the same share of the minutes.
- A move to a bigger plan starts at once, with the rest of the month charged that day. A move to a smaller plan starts on the 1st.
- Tax is added where it applies.
Choosing a plan
Plans and minutes cannot be bought inside the iPhone, iPad or Android app. Sign in to your account at pos-app.sonorch.ai/account in a web browser to choose one.
When a plan ends
A cancellation takes effect at the end of the month. When a POS plan or the AI plan ends, or its payment cannot be collected, your business goes back to Free: cash and gift cards, email instead of texts, and no AI receptionist.
A business we set up with you on a trial moves to Free the same way when the trial ends, unless you have chosen a plan.
Still need help?
Email contact@sonorch.ai or send us a message with what you were trying to do. A person reads every one.