Commission is where salon software quietly fails
Five things that have to be true, the discount question that causes most arguments, and what to configure before go-live rather than after.
Insights
For the people running the floor.
Page 7 of 11.
Retail attachment is decided in twenty seconds
The moment retail sells is at the desk with a card already out. Why taps-to-add is your retail strategy, and the arithmetic between 10% and 25%.
Closing out should take five minutes
Why it takes forty, a five-step close that does not, the two numbers worth reading nightly, and why card settlement is not supposed to match.
Changing salon POS: what actually has to move
Clients, history, future bookings, package balances and consent status. The order that works, and the five places migrations go wrong.
Your client list is the most valuable thing you own
What a record should hold, the three problems making most salon lists worse than the owner thinks, and why having a number is not permission to use it.
Salon POS hardware: buy less than they offer
A tablet, a card reader, maybe a printer. Why the reader is the only real decision, why leasing is where it gets expensive, and the cost that dwarfs all of it.
Booth rent: what it covers and what it changes
No standard exists for what the rent includes, which is why it causes arguments. What to write down, and the classification question underneath it.
Renting a salon suite: the arithmetic first
A room with a door, and a much higher fixed cost. How many clients a week it takes to break even, and the hidden cost nobody warns you about.
A salon floor plan starts at the plumbing
Basins fix everything else. The numbers that matter, the mistakes that cost most, and why taping it out full size beats any drawing.
Salon ventilation is a health decision, not a comfort one
Source capture at the table, not a fan at the far wall. What you are actually extracting, the cheap controls that work, and the signs you have a problem.
What a cosmetologist earns, by pay structure
The licence sets the floor; the structure sets the number. Four ways the work is paid, and why national averages describe almost nobody.
How much to tip at a salon, including the awkward cases
Fifteen to twenty per cent, before tax, per person who worked on you. Plus the owner, the discount, the fix, the package and the service charge.